Time to clean LLC

Mission

Time To Cleans mission is to provide a clean, relaxing, and healthy environment for our clients whether it’s your office or home.

Vision

Time To Cleans vision is to provide high quality cleaning by exceeding our clients expectations and improving the community. Time To Clean promisee to always staying reliable, fair, respectful, professional and giving our clients a peace of mind.

Values

Time To Clean will always be grateful and thankful to all of our clients who gives us the opportunity to clean for them. We believe in continuously improvement our policies and procedures and we promote teamwork and kindness. We honor our word and mean what we say. We enjoy what we do.

WHAT WE DO OFFER

Recurring move in or out cleanings only for apartments and real estate agencies
One time move in or out residential cleanings
One time or permanent commercial cleanings
Carpet cleaning
Hard floor care (buffing/ waxing)

WHAT WE DO NOT OFFER

No same day cleanings
No laundry
No dish washing
No Airbnb cleanings
No monthly commercial cleanings
No emergency cleanings
No weekend cleanings
We do not clean garages
No outside work
No organizing
No junk removal
No mold removal
No pre or post construction cleaning

DEEP MOVE IN OR OUT RESIDENTIAL CLEANING DESCRIPTION

Deep cleanings consist of heavy dusting, sweeping, mopping, vacuuming, cleaning inside and outside of appliances, cleaning inside and outside of cabinets, Bathrooms, kitchen and any open areas of the home, counter tops, baseboards, blinds, ceiling fans, window sills, vent covers, and any dust that is on walls and in corners.

COMMERCIAL CLEANING DESCRIPTION

Sweeping, mopping, vacuuming, carpet cleaning if needed, dusting surfaces, pulling trash, scrubbing and disinfecting laboratories, interior windows, and polishing woodwork.

PERMANENT/ ONE TIME COMMERCIAL CLEANING

( 3- 5 days a week for permanent cleanings)

Please call to setup a walk-through.

PRODUCTS

Time To Clean does provide cleaning products and equipment please let us know of any type of product you may or may not want us to use.

A cleaner environment

When we provide cleaning we pay close attention to our customers specific needs to help give them a clean and healthier environment.

What we clean

Homes
Apartments
offices
commercial buildings
salons
restaurants
schools
Day cares
medical facilities
banks
churches

Quality work

We promise quality, reliable cleaning service every time so our customers feel special. We work hard to be the best. Products we use are high-quality and safe. And we focus on the details so you‘ll have a clean, orderly office or home every time.

WHY SHOULD YOU TRUST TIME TO CLEAN?

We’re proud to offer professional house cleaning services and employ residential cleaners who pride themselves on top-quality services. After undergoing an extensive background check, each member of our team is thoroughly trained on every step of our detailed cleaning plans. We also back all of our work with a 24-hour warranty. These are just a few of the many reasons why customers trust Time To Clean.

RELATIONSHIP WITH TIME TO CLEAN

As with all new relationships, we understand that miscommunication happens. If you find yourself unhappy with your recent house cleaning service, feel free to contact us. Our team of professionals is happy to come back and re-clean the areas that did not live up to your expectations. Simply reach out to us within 24 hours of your last service and we’ll resolve the issue at no extra cost.

HOW WILL OUR RELATIONSHIP WORK?

At Time To Clean, we recognize the importance of communication, especially when it comes to important valuables in your home and any specific cleaning you may have. Our house cleaners value your trust and do everything possible to earn it by performing reliable, affordable, top-notch cleaning services designed to meet your needs and exceed your expectations.

HOW DO I PAY?

You must make your payment for your consultation through the website. After your consultation an invoice with the scope of work will be sent to your email which must be signed only if you accept the estimate. From that same invoice is how you will pay your remaining balance after you’ve checked over our work.

POLICIES/ TERMS AND CONDITIONS

No estimates or quotes are given over the phone.

Must schedule a consultation for all cleaning

We will only clean whatever you stated or point out during your consultation. Everything will be documented on our cleaning checklist form which will be the scope of work.

Time To Clean can turn down cleanings if we fill that the environment is unsafe or has mold and your deposit will be refunded. Also if we notice anything unusual while cleaning we will not clean that area and we will not charge you for that portion of the cleaning.

Consultations are $35 which is also part of your deposit if you accept the estimate and are nonrefundable.

Estimates will be sent to the email you provided when you set up your consultation.

All cleaning appointments and consultations must be made at least one week in advance.

Your deposit will be refunded if for any reason time to clean has to cancel and can’t reschedule.

We do not accept advance payments (payments in full before cleaning).

All one time cleaning payments are due the same day.

Remaining balance for one time cleanings can be made through your invoice.

Invoices will be sent to the email provided.

Break down of scope of cleaning will be in your invoice.

Theres a $10 late fee if you’re over 10 mins late for your consultation or your cleaning.

For permanent commercial cleanings invoices are sent out on the 1st of every month and are due by the 5th. If the 5th falls on a weekend then payment is due that Friday.

For all cleanings if you’d like something extra cleaned there will be a surcharge. The charge will be added to your invoice.

If one time cleaning payments can not be made on the same day we give you 24 hours to pay or there will be a $40 late payment fee added to your total. For permanent cleanings we give you 48 hours to pay or there will also be a $40 late fee added to you total.

Please let us know if someone will meet us at the location, if a key or key code will be left for us, or if we have to disarm any alarms.

For recurring cleanings a contract with the scope of cleaning will be sent to the email that was provided and has to be signed.

For recurring or permanent cleanings payments are to be made through ACH or a credit card can be placed on file for automated payments.

For permanent commercial cleanings please give Time To Clean a 30 day notice if you no longer need our services. For one time residential cleanings please give a 72 hour notice. For permanent residential cleanings please give us a one week notice, and for one time commercial cleanings please give us a one week notice.

If your commercial cleanings falls on a holiday cleaning will be provided the day after or the following week if the holiday falls on a Friday if a holiday falls on the weekend we give our employees that Monday off.

Before and after photos will be taken for proof of work and promotion purposes.

If there is bad weather and our employees will not be able to make it then it will be rescheduled for the next day or the following week if this occurs on a Friday.

Our office is closed on all major holidays

Holidays we're closed:

New Year's Day

Martin Luther King Day

Presidents Day

Memorial Day

Juneteenth

Independence Day

Labor Day

Thanksgiving Day

Christmas Day

Mon	09:00 am – 05:00 pm
Tue	09:00 am – 05:00 pm
Wed	09:00 am – 05:00 pm
Thu	09:00 am – 05:00 pm
Fri	09:00 am – 05:00 pm
Sat	Closed
Sun	Closed

CLEANING SERVICE

Welcome

WE MAKE A DIFFERENCE IN OUR COMMUNITY

CANCER CLEANINGS

DISCOUNTED SENIOR CLEANING