Welcome
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Mission
Time To Cleans mission is to provide a clean, relaxing, and healthy environment for our clients whether it’s your office or home.
Vision
Time To Clean is committed to providing high quality cleaning by exceeding our clients expectations.
WE MAKE A DIFFERENCE IN OUR COMMUNITY
Time to clean would love to partner with organizations in St. Louis to help in our community. Time to clean is proud to volunteer and give back in anyway that we can. We just love seeing the smiles on the faces of those who we’ve helped.
CANCER CLEANINGS
Time To Clean offers 5 free standard residential cleanings for breast cancer warriors and survivors throughout the month of October.
Time To Clean has also partnered with Cleaning For A Reason to continue providing free cleanings for all cancer patients throughout the year
WHAT WE DO OFFER
- Recurring move in or out cleanings only for apartments and real estate agencies
- Occupied cleanings
- One time move in or out residential cleanings
- One time or permanent commercial cleanings
- 5 free Breast Cancer cleanings throughout the month of October
WHAT WE DO NOT OFFER
- No laundry
- No Airbnb cleanings
- No monthly commercial cleanings
- No emergency cleanings
- No weekend cleanings
- We do not clean garages
- No outside work
- No organizing
- No junk removal
- No mold removal
- No pre or post construction cleaning
DEEP MOVE IN OR OUT RESIDENTIAL CLEANING DESCRIPTION
Deep cleanings consist of heavy dusting, sweeping, mopping, vacuuming, cleaning inside and outside of appliances, cleaning inside and outside of cabinets, Bathrooms, kitchen and any open areas of the home, counter tops, baseboards, blinds, ceiling fans, window sills, vent covers, and any dust that is on walls and in corners.
COMMERCIAL CLEANING DESCRIPTION
Sweeping, mopping, vacuuming, carpet cleaning if needed, dusting surfaces, pulling trash, scrubbing and disinfecting laboratories, interior windows, and polishing woodwork.
PERMANENT/ ONE TIME COMMERCIAL CLEANING
( 3- 5 days a week for permanent cleanings)
Please call to setup a walk-through
PRODUCTS
Time To Clean does provide cleaning products and equipment please let us know of any type of product you may or may not want us to use.
A cleaner environment
When we provide cleaning we pay close attention to our customers specific needs to help give them a healthier environment.
What we clean
- Homes
- Apartments
- offices
- commercial buildings
- salons
- restaurants
- schools
- medical facilities
- banks
- churches
Quality work
We promise quality, reliable cleaning service every time so our customers feel special. We work hard to be the best. Products we use are high-quality and safe. And we focus on the details so you‘ll have a clean, orderly office or home every time.
CEO
Sophia Shannon
WHY SHOULD YOU TRUST TIME TO CLEAN?
We’re proud to offer professional house cleaning services and employ residential cleaners who pride themselves on top-quality services. After undergoing an extensive background check, each member of our team is thoroughly trained on every step of our detailed cleaning plans. We also back all of our work with a 24-hour warranty. These are just a few of the many reasons why customers trust Time To Clean.
RELATIONSHIP WITH TIME TO CLEAN
As with all new relationships, we understand that miscommunication happens. If you find yourself unhappy with your recent house cleaning service, feel free to contact us. Our team of professionals is happy to come back and re-clean the areas that did not live up to your expectations. Simply reach out to us within 24 hours of your last service and we’ll resolve the issue at no extra cost.
HOW WILL OUR RELATIONSHIP WORK?
At Time To Clean, we recognize the importance of communication, especially when it comes to important valuables in your home and any specific cleaning you may have. Our house cleaners value your trust and do everything possible to earn it by performing reliable, affordable, top-notch cleaning services designed to meet your needs and exceed your expectations.
HOW DO I PAY?
Deposits and remaining balance are paid through cash app, square reader, Venmo, cash, check, or ACH payment if it applies
POLICIES
No estimates or quotes are given over the phone
Must schedule a walk-through for all cleanings
Estimates are free
Estimates will be sent to the email you provided when you set up your walk-through
All cleaning appointments and walkthroughs must be made at least one week in advance
Deposits are required for all one time cleanings except commercial cleanings
Deposits are non refundable
Residential cleaning will not be provided if you don't pay your deposit
$25 deposits are required for all one time residential cleanings
We do not accept advance payments (payments in full before cleaning)
All one time cleanings are due the same day
Remaining balance for one time cleanings can be made through cash app, square reader, Venmo, Cash, or check
Invoices will be sent to the email provided
Break down of scope of cleaning will be in your invoice
Theres a $10 late fee if over 10 mins late
For permanent commercial cleanings invoices are sent out on the 1st of every month and are due by the 5th
If the 5th falls on a weekend then payment is due that Friday
For all cleanings if you’d like something extra cleaned it will be an extra charge. The charge will be added to your invoice
If permanent or one time cleaning payments can not be made on the same day are within the time frame we give you a grace period of 5 days to pay or you will be notified that we can no longer provide cleaning services
For recurring cleanings a contract with the scope of cleaning will be sent to the email that was provided and has to be signed through DocuSign
Please call Time To Clean ahead of time if you're not feeling well we cannot provide cleaning if you're sick.
Please give Time To Clean a 30 day notice if you no longer need our services
If your commercial cleanings falls on a holiday cleaning will be provided the day after or the following week if the holiday falls on a Friday if a holiday falls on the weekend we give our employees that Monday off
If there is bad weather and our employees will not be able to make it then it will be rescheduled for the next day or the following week if this occurs on a Friday
Our office is closed on all major holidays
Holidays we're closed:
New Year's Day
Martin Luther King Day
Presidents Day
Memorial Day
Juneteenth
Independence Day
Labor Day
Thanksgiving Day
Christmas Day
Hours
Mon | 09:00 am – 05:00 pm | |
Tue | 09:00 am – 05:00 pm | |
Wed | 09:00 am – 05:00 pm | |
Thu | 09:00 am – 05:00 pm | |
Fri | 09:00 am – 05:00 pm | |
Sat | Closed | |
Sun | Closed |
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