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Mission
Time To Cleans mission is to provide a clean, relaxing, and healthy environment for our clients whether it’s your office or home.
Vision
Time To Clean is committed to providing high quality cleaning by exceeding our clients expectations.
Time to clean would love to partner with organizations in St. Louis to help in our community. Time to clean is proud to volunteer and give back in anyway that we can. We just love seeing the smiles on the faces of those who we’ve helped.
Time To Clean offers 5 free standard residential cleanings for breast cancer warriors and survivors throughout the month of October.
Time To Clean has also partnered with Cleaning For A Reason to continue providing free cleanings for all cancer patients throughout the year
Deep cleanings consist of heavy dusting, sweeping, mopping, vacuuming, cleaning inside and outside of appliances, cleaning inside and outside of cabinets, Bathrooms, kitchen and any open areas of the home, counter tops, baseboards, blinds, ceiling fans, window sills, vent covers, and any dust that is on walls and in corners.
Sweeping, mopping, vacuuming, carpet cleaning if needed, dusting surfaces, pulling trash, scrubbing and disinfecting laboratories, interior windows, and polishing woodwork.
( 3- 5 days a week for permanent cleanings)
Please call to setup a walk-through.
Time To Clean does provide cleaning products and equipment please let us know of any type of product you may or may not want us to use.
When we provide cleaning we pay close attention to our customers specific needs to help give them a healthier environment.
We promise quality, reliable cleaning service every time so our customers feel special. We work hard to be the best. Products we use are high-quality and safe. And we focus on the details so you‘ll have a clean, orderly office or home every time.
CEO
Sophia Shannon
We’re proud to offer professional house cleaning services and employ residential cleaners who pride themselves on top-quality services. After undergoing an extensive background check, each member of our team is thoroughly trained on every step of our detailed cleaning plans. We also back all of our work with a 24-hour warranty. These are just a few of the many reasons why customers trust Time To Clean.
As with all new relationships, we understand that miscommunication happens. If you find yourself unhappy with your recent house cleaning service, feel free to contact us. Our team of professionals is happy to come back and re-clean the areas that did not live up to your expectations. Simply reach out to us within 24 hours of your last service and we’ll resolve the issue at no extra cost.
At Time To Clean, we recognize the importance of communication, especially when it comes to important valuables in your home and any specific cleaning you may have. Our house cleaners value your trust and do everything possible to earn it by performing reliable, affordable, top-notch cleaning services designed to meet your needs and exceed your expectations.
A pay link will be sent via text or email after you’ve customized and booked your cleaning or decided to book a cleaning after a walkthrough. A pay link will be sent for your deposit and a pay link will also be sent after cleaning is complete which is for your remaining balance.
No estimates or quotes are given over the phone
Must schedule a walk-through for all cleanings or choose what has to be cleaned in the booking section along with the date and time you would like cleaning complete.
When booking a cleaning we will only clean whatever you chose in the booking section no more or no less.
Estimates are free if you choose to do a walkthrough.
Estimates will be sent to the email you provided when you set up your walk-through.
All cleaning appointments and walkthroughs must be made at least one week in advance.
Deposits are required for all one time cleanings except commercial cleanings.
Deposits are non refundable.
Residential cleaning will not be provided if you don't pay your deposit.
$25 deposits are required for all one time residential cleanings.
We do not accept advance payments (payments in full before cleaning).
All one time cleanings are due the same day.
Remaining balance for one time cleanings can be made through a pay link that will be provided.
Invoices will be sent to the email provided.
Break down of scope of cleaning will be in your invoice if you scheduled a walkthrough or booked a cleaning.
Theres a $10 late fee if over 10 mins late.
For permanent commercial cleanings invoices are sent out on the 1st of every month and are due by the 5th. If the 5th falls on a weekend then payment is due that Friday.
For all cleanings if you’d like something extra cleaned it will be an extra charge. The charge will be added to your invoice.
If one time cleaning payments can not be made on the same day we give you 24 hours to pay or there will be a $40 late payment fee added to your total. For permanent cleanings we give you 48 hours to pay or there will also be a $40 late fee added to you total.
For recurring cleanings a contract with the scope of cleaning will be sent to the email that was provided and has to be signed.
Please call Time To Clean ahead of time if you're not feeling well we cannot provide cleaning if you're sick.
For permanent commercial cleanings please give Time To Clean a 30 day notice if you no longer need our services for one time residential and community cleanings please give a 72 hour notice.
If your commercial cleanings falls on a holiday cleaning will be provided the day after or the following week if the holiday falls on a Friday if a holiday falls on the weekend we give our employees that Monday off.
If there is bad weather and our employees will not be able to make it then it will be rescheduled for the next day or the following week if this occurs on a Friday.
Our office is closed on all major holidays
Holidays we're closed:
New Year's Day
Martin Luther King Day
Presidents Day
Memorial Day
Juneteenth
Independence Day
Labor Day
Thanksgiving Day
Christmas Day
Mon | 09:00 am – 05:00 pm | |
Tue | 09:00 am – 05:00 pm | |
Wed | 09:00 am – 05:00 pm | |
Thu | 09:00 am – 05:00 pm | |
Fri | 09:00 am – 05:00 pm | |
Sat | Closed | |
Sun | Closed |
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